For assistance with online requests, call 1-866-828-4888 during regular operating hours
Frequently Asked Questions
Sask 1st Call is a “Before You Dig” location screening and notification service for contractors and homeowners who are planning to dig or excavate. Contacting Sask 1st Call will proactively alert the Sask 1st Call Member companies of plans to disturb the ground. Sask 1st Call will issue line locate request notifications to member companies to ensure that underground facilities are clearly marked before work starts. First Call organizations enhance safety to the public and digging community as well as reduce damage and associated costs to underground facilities.
Sask 1st Call will also process locate requests for heavy equipment crossings. Contractors are required to receive crossing agreement approvals from facility owners to cross over or near Right-of-Ways to reduce the risk of pipeline damage and protect the public and the environment but a locate is often required by the pipelines as part of the crossing agreement. Several of Sask 1st Call`s members have provided information on how to contact them directly to request facility information for planning purposes: Map requests
Sask 1st Call has joined the Before You Dig Partners of Alberta One Call, BC One call and Click Before You Dig Manitoba, in using the aligned business rules and the Pelican OneCallAccess software. To improve efficiency, these one-call centers adopted a single software solution. A more detailed, web-based map services allows for better information from the excavator and for registering your infrastructure locations. Through a mandatory mapping of your dig site, you control the shape, size and location of the mapped dig area.
Sask 1st Call is the first contact you should make. However, there may be other companies who have underground facilities in your work area that are not members of Sask 1st Call. Not all utilities are registered with Sask 1st Call, but through land titles, municipalities, cities and towns, excavators can find those unregistered with Sask 1st Call. You remain responsible to notify those companies of your proposed excavation, and to locate or hire someone to locate landowner (privately owned) facilities - see FAQ #12
You should also understand that you are not clear to excavate until all Sask 1st Call members we notify have located their facilities in your work area or advised you to proceed. It is the excavator’s responsibility not to damage the facilities and placing a request to Sask 1st Call does not remove that responsibility..
Yes, those who require maps (sketches) for planning purposes can request a Planning & Design ticket from Sask 1st Call. It is the planner’s responsibility to identify facility owners in the area. Planning & Design tickets are requests for information and have a minimum lead time of 10 business days. If location information is required for planning purposes, the ticket will be transmitted to members with underground infrastructure.
A valid locate request will be required prior to ground disturbance from the requestor.
For a rural locate, please be ready to provide the closest community to the dig site and the legal land location(s) (i.e. NE 09-39-08-W3M).
Prior to excavating, excavators must be aware that privately (e.g. landowner) owned buried facilities may exist within work area and they are generally responsible by law to locate those facilities, or hire someone to locate them. Please visit Canadian Association of Pipeline and Utility Locating Contractors for a list of private locators in your area, or see the Private Contract Locators information on this website. Remember that these locators will locate the private facilities for a fee.
Private facilities can be found anywhere and may include: facilities that were installed after or downstream of a Utility Company's meter (ie SaskPower, SaskEnergy), natural gas farm taps, natural gas, propane piping or electrical lines to buildings, and lines associated with gas BBQ's and pool heaters, private water systems, data and communication lines, underground sprinkler systems, and invisible fences and many others.
Locate marks, be they paint, stakes or flags, should be in sufficient quantity and close enough together to clearly identify the horizontal alignment of the buried facilities. Where facilities are marked with a single line of paint, flags or stakes, the marks indicate the approximate centre line of the facility. Where facilities are marked with parallel lines connected with an arrow or chevron, the marks indicate either the approximate trench width of the original installation or the approximate outside limits of the facility.
While locating equipment is becoming increasingly more sophisticated and accurate, parallel facilities, overhead facilities and nearby reinforced concrete structures all affect their accuracy. Locating is part art and part science and locate marks are approximate only. Locators will not give depth but should warn the ground distributer if they suspect a particular facility is deeper or shallower than might normally be expected.
The marking of the locations of buried facilities in Saskatchewan follows the Uniform Color Code introduced by the American Public Works Association and partially recognized in Canadian Standards Association C22.3 No. 7-94, Underground Systems.
|White||Limits of proposed excavation|
|Pink||Temporary survey marks|
|Red||Electric power lines, cables, conduits and ducts or lighting wires and cables|
|Yellow||Gas, oil, petroleum, steam or gaseous materials|
|Orange||Telephone, cable TV, communications, alarm or signal lines, wires, cables, conduits or ducts|
|Blue||Potable water lines or pipes|
|Green||Sanitary sewer, storm sewer, culvert or drain lines|
|Purple||Irrigation, reclaimed water or slurry lines or pipes|
In order to safely screen for underground facilities, Sask 1st Call has the task of establishing & maintaining boundaries for every community within its system. Hamlets or Rural subdivisions managed by Rural Municipalities (RM) are the hardest communities for Sask 1st Call to implement. Many of these are not within Sask 1st Call’s system because there are no local, provincial or federal agencies that maintain legal boundaries for these communities.
However, just because a community is not available in Sask 1st Call, doesn’t mean you are unable to use the service. If the community is unavailable, the Sask 1st Call Representative will accept the legal land descriptions (ex: NE 12-22-15 W3M) and the nearest community to the dig site.
When streets are not available in Sask 1st Call’s system, use the map to find your work area. Member companies are notified based on the drawn polygon. Once you found you work area on the map, enter the address in the additional Remarks.